خلاصہ

divpI am seeking a competitive and challenging position where I can serve your organization and establish an enjoyable career for myself./p
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تجربہ

کمپنی کا لوگو
Phone Banking Officer
Bank Alfalah Limited
جنوری ۲۰۲۲ - موجودہ | Lahore, Pakistan

Two Time Appreciate by Bank on behalf of Excellent customer services to Customer.
Provides Support to Customer Regarding Financial Issues.Registering Customer Complaints in Different Portals i,e CRM, DRS.Assist Customer Regarding Global Payment and Bill payments.Guide Customer Regarding Financial Issues.

کمپنی کا لوگو
Phone Banking Officer
Bank Alfalah Limited
جنوری ۲۰۲۲ - مئی ۲۰۲۴ | Lahore, Pakistan

Handling Customer Financial Issues and Complaints
Main MIS

کمپنی کا لوگو
TeleSales Representative
Camfirst Solutions pvt ltd
ستمبر ۲۰۲۰ - جولائی ۲۰۲۱ | Lahore, Pakistan

Dealing foreigner Customer service Related Issues

کمپنی کا لوگو
Tele Sales Representative (TSR)
Camfirst Solutions
ستمبر ۲۰۲۰ - جولائی ۲۰۲۱ | Lahore, Pakistan

USA Based Call Center Job For TV Service New sale Up selling to the Customer

کمپنی کا لوگو
Customer Support Representative (CSR)
Pakistan Telecommunication Company Limited (PTCL)
اپریل ۲۰۱۸ - جولائی ۲۰۲۰ | Lahore, Pakistan



کمپنی کا لوگو
Assistant Accountant
Right Vision Communication
فروری ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan

Manage petty cash Book, Client's Payroll, Monthly Sheets 

تعلیم

Institute of Business Administration (IBA)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Business Administration, Finance
2020
Institute of Business Administration (IBA)
بیچلرز, , MBA‎
CGPA 2.7/4
2020
Institute of Business Administration (IBA)
ڈپلوما, ‎
Business Administration, Finance
نامکمل
2015
The Superior College
ماسٹرز, , B.Com‎
فی صد 51%
2013
Superior University Lahore
بیچلرز, بیچلرز ان کامرس, ‎
Commerce
2012
The Superior College
انٹرمیڈیٹ / اے لیول, , I.Com‎
Commerce
فی صد 52%
2010
Public School
نان میٹرک, Matric in Science‎
Biology
مکمل
2008

پیشہ ورانہ مہارتیں

ماہر Ability To Work Under Pressure
متوسط Sales Development
متوسط Account Opening
متوسط Account Receivable Collection
متوسط Accounting
متوسط Accounting Skills
متوسط Accounts / Manager
متوسط Accounts Administration
ابتدائی Accounts Finalization
متوسط Accounts Management
ماہر Accounts Management Skllis
متوسط Accounts Reconciliations
متوسط American Accent
متوسط Analytical Skills
ابتدائی Audit Assignment Handling
ابتدائی Auditing
متوسط Bank Reconciliation     
متوسط BPO Supervision Skills
متوسط Branch Banking
متوسط Branch Operations Handling
متوسط Branch Support
متوسط Budget Preparation Skills
متوسط Bulk Sales
ابتدائی Business Development
متوسط Business Development Strategies
متوسط Business To Consumer Sales
متوسط Call Center Development
متوسط Call Center Knowledge
ماہر Call Center Management
ماہر Call Controls
ماہر Call Handling
متوسط CASA Deposits
ابتدائی Cash Collection
متوسط Cash Managament
ابتدائی Clain Management
متوسط Client Dealing 
متوسط Client Relationship
متوسط Client Relationship Management
متوسط Client Services
متوسط Communication Skills
ابتدائی Convincing People
متوسط Coordination Skills
ماہر Coordination Skillss
ابتدائی Corporate Sales Management
متوسط CRM Tools Knowledge
متوسط Cross Selling
متوسط Customer Acquisition Skills
ماہر Customer Care Knowledge
متوسط Customer Care Representation
ماہر Customer Relation Management

زبانیں

متوسط انگریزی
ماہر اردو
ماہر پنجابی