概要

Administrative Professional,  Import Cargo operations

工作经历

公司标识
Office Assistant
Shaheen Airport Services (SAPS)
Dec 2023 - 代表 | Karachi, Pakistan


Attendance & Leave record management on ERP
Payroll & TA-DA management.
Develop and maintain personnel files and update on ERP.

公司标识
Customer Care Executive
M&P EXPRESS LOGISTICS PRIVATE LIMITED
Sep 2022 - Nov 2023 | Karachi, Pakistan

Verify the reasons for undelivered shipments and rearrange delivery.

公司标识
Customer care officer
United Bank Limited (UBL)
Jul 2021 - Mar 2022 | Karachi, Pakistan

Manage the debit/credit cards such as activation, deactivation, issuance, renewal, and modification cancellation, records retention, and distribution lists compliance issues.Enabling ADC channels internet banking, mobile banking, sms alerts and e-statement upon customer request.Manage enquiries & complaints from customers also escalating/ highlighting customers issues through complain lodgment CRM.Accurately and efficiently address any issues or disputes with customers.Perform administrative duties such as data entry, order processing and follow up calls.

公司标识
Admin assistant
A.F. Associates
Apr 2018 - Jul 2021 | Karachi, Pakistan

Office administration and coordination

公司标识
Intern
M.A.O. Gov. Boys Secondary School - Sindh Secretariat – PMYTS
Mar 2017 - Mar 2018 | Karachi, Pakistan


Support the staff in general office work including filing, data entry and general coordination.
Perform different tasks like photo-copying, scanning, printing and binding.
Assists in handling the flow of paperwork

公司标识
Intern
Pakistan Petroleum Limited (PPL)
Aug 2016 - Sep 2016 | Karachi, Pakistan


Oversaw and co-ordinate in the QHSE Department process & Gas Billing process.
Supervise & co-ordinate in daily Well operations, Corrosion Protection of wells.
Understood & co-ordinate Gas Dehydration plant operations, Gas Wells safety and slickline jobs, Sui field compressors Operations.

公司标识
Intern
Pakistan Petroleum Limited (PPL)
Feb 2015 - Mar 2015 | Karachi, Pakistan


Oversaw and co-ordinate the Workover and Well Intervention processes.
Design and running new completion string, took part in calculation of tubing telly.
Co-ordinate & Understood the surface well testing, Coiled Tubing working, Supervise Slickline operations

学历

Khadim Ali Shah Bukhari Institute of Technology
学士, 工商管理硕士学位, MBA‎
CGPA 3.5/4
2021
Dawood University of Engineering & Technology (DCET)
硕士, , B.E‎
Petroleum
CGPA 3.4/4
2016
KARACHI BOARD
中级/A级, 理学院(工程预科), HSSC‎
Pre Engineering
所占比重 67%
2011
KARACHI BOARD
大学入学/0级, 科学, SSC‎
Computer Science
所占比重 72%
2009

技能

初学者 Aviation Knowledge
中级 Client Deaaling
中级 Client Dealing Market Knowledge
熟练 Customer Care Representation
熟练 Customer Dealing
熟练 Customer Relationship Management
熟练 Customer Service Skills
熟练 Email List Management
初学者 End to End Sales
熟练 Financial and Budgeting Skills
熟练 h Operations Management
熟练 Installation Process
熟练 Interpersonal Skills
初学者 Market Knowledge
熟练 Microsoft Excel
初学者 Mobile Banking
中级 MS Excel
熟练 MS Office
熟练 Official Tasks Handling
初学者 Oil and Gas
熟练 Persuasion Customer
熟练 Pressure Handling
熟练 Problem Solving
初学者 Process Operations
中级 Record Keeping
中级 Relationship Management
熟练 Reporting Skills
初学者 Strong Coordination
中级 Trade Finance Knowledge

语言

熟练 英语
熟练 乌尔都语