خلاصہ

Administrative Professional,  Import Cargo operations

تجربہ

کمپنی کا لوگو
Office Assistant
Shaheen Airport Services (SAPS)
دسمبر ۲۰۲۳ - موجودہ | Karachi, Pakistan


Attendance & Leave record management on ERP
Payroll & TA-DA management.
Develop and maintain personnel files and update on ERP.

کمپنی کا لوگو
Customer Care Executive
M&P EXPRESS LOGISTICS PRIVATE LIMITED
ستمبر ۲۰۲۲ - نومبر ۲۰۲۳ | Karachi, Pakistan

Verify the reasons for undelivered shipments and rearrange delivery.

کمپنی کا لوگو
Customer care officer
United Bank Limited (UBL)
جولائی ۲۰۲۱ - مارچ ۲۰۲۲ | Karachi, Pakistan

Manage the debit/credit cards such as activation, deactivation, issuance, renewal, and modification cancellation, records retention, and distribution lists compliance issues.Enabling ADC channels internet banking, mobile banking, sms alerts and e-statement upon customer request.Manage enquiries & complaints from customers also escalating/ highlighting customers issues through complain lodgment CRM.Accurately and efficiently address any issues or disputes with customers.Perform administrative duties such as data entry, order processing and follow up calls.

کمپنی کا لوگو
Admin assistant
A.F. Associates
اپریل ۲۰۱۸ - جولائی ۲۰۲۱ | Karachi, Pakistan

Office administration and coordination

کمپنی کا لوگو
Intern
M.A.O. Gov. Boys Secondary School - Sindh Secretariat – PMYTS
مارچ ۲۰۱۷ - مارچ ۲۰۱۸ | Karachi, Pakistan


Support the staff in general office work including filing, data entry and general coordination.
Perform different tasks like photo-copying, scanning, printing and binding.
Assists in handling the flow of paperwork

کمپنی کا لوگو
Intern
Pakistan Petroleum Limited (PPL)
اگست ۲۰۱٦ - ستمبر ۲۰۱٦ | Karachi, Pakistan


Oversaw and co-ordinate in the QHSE Department process & Gas Billing process.
Supervise & co-ordinate in daily Well operations, Corrosion Protection of wells.
Understood & co-ordinate Gas Dehydration plant operations, Gas Wells safety and slickline jobs, Sui field compressors Operations.

کمپنی کا لوگو
Intern
Pakistan Petroleum Limited (PPL)
فروری ۲۰۱۵ - مارچ ۲۰۱۵ | Karachi, Pakistan


Oversaw and co-ordinate the Workover and Well Intervention processes.
Design and running new completion string, took part in calculation of tubing telly.
Co-ordinate & Understood the surface well testing, Coiled Tubing working, Supervise Slickline operations

تعلیم

Khadim Ali Shah Bukhari Institute of Technology
بیچلرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
CGPA 3.5/4
2021
Dawood University of Engineering & Technology (DCET)
ماسٹرز, , B.E‎
Petroleum
CGPA 3.4/4
2016
KARACHI BOARD
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), HSSC‎
Pre Engineering
فی صد 67%
2011
KARACHI BOARD
میٹرک / او لیول, سائنس, SSC‎
Computer Science
فی صد 72%
2009

پیشہ ورانہ مہارتیں

ابتدائی Aviation Knowledge
متوسط Client Deaaling
متوسط Client Dealing Market Knowledge
ماہر Customer Care Representation
ماہر Customer Dealing
ماہر Customer Relationship Management
ماہر Customer Service Skills
ماہر Email List Management
ابتدائی End to End Sales
ماہر Financial and Budgeting Skills
ماہر h Operations Management
ماہر Installation Process
ماہر Interpersonal Skills
ابتدائی Market Knowledge
ماہر Microsoft Excel
ابتدائی Mobile Banking
متوسط MS Excel
ماہر MS Office
ماہر Official Tasks Handling
ابتدائی Oil and Gas
ماہر Persuasion Customer
ماہر Pressure Handling
ماہر Problem Solving
ابتدائی Process Operations
متوسط Record Keeping
متوسط Relationship Management
ماہر Reporting Skills
ابتدائی Strong Coordination
متوسط Trade Finance Knowledge

زبانیں

ماہر انگریزی
ماہر اردو

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