。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Hive Tech

发布 Jun 15, 2023 207 查看

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.
Process orders, prepare correspondences, and fulfill customer inquiries to ensure customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call-handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution.
Keep records of customer interactions, process customer accounts, and file documents·
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.

技能

Customer Service Skills Email List Management Client Relationship Management

工作详细内容

全部职位:

2 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

拉瓦尔品, 巴基斯坦

性别:

男性

最低学历:

学士

职位等级:

入门级

经验:

� 经验 - 少于1年

在之前申请:

Jul 16, 2023

发布日期:

Jun 15, 2023

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

10-19%

Hive Tech is in the field of Test & Measurement, Electric & Electronics, ICT , Alternate Power Solutions and not only limits here, also offers consultancy, Engineering work and after sales operations with our local knowledge and global business Partners. Hive Tech has been expanding aggressively and developing new business alliances in Middle East, US & Europe.