。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative

Aosom

发布 Mar 08, 2023 416 查看

PKR. 60,000 - 70,000/Month

We're looking for an experienced Customer Service Representative

Key responsibilities are:

Email response to customers.
Zendesk handling
Document each customer's question or problem as well as the resulting answer or solution.
Develop customer service solutions.
Interact with the back end team for order processing or the address update.
Contact courier companies on tracking issues.
Contact customers for follow-up.
Made pickups for the parcel collections
Communicate with the Teammates for further information.
Give a reply to customers as per the requirements. (at least 80 tickets per day)

技能

Email Writing Customer Service Skills Zendesk Handling

工作详细内容

全部职位:

10 发布

工作时间:

轮班制

工作类型:

全职/长期工

工作地址:

Gulberg 3, 拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

经验:

� 经验 - 7年

在之前申请:

Apr 09, 2023

发布日期:

Mar 08, 2023

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:

Either

Percentage of female coworkers:

50-59%

Each day, we here at Aosom work our hardest to live up to our name. We’re always on the lookout for cool new products at the very best prices to help make life better. From HomCom to Outsunny, Pawhut and Soozier, our brands span an extensive variety of categories so that you’ll always find exactly what you’re looking for at a price that won’t break your budget. At Aosom, our goal is to take the convenience and selection of online shopping and pair it with the value of excellent pricing and customer service to create a buying experience like none other..