• Assist customers with inquiries and complaints over the phone.
  • Provide information on banking products and services.
  • Recommend additional banking products during phone interactions.
  • Identify and capitalize on cross-selling opportunities.
  • Adhere to information security and quality standards.
  • Comply with banking regulations.
  • Resolve conflicts and manage customer expectations.
  • Take ownership of customer calls and prioritize their needs.
  • Approach customer queries systematically to offer effective solutions.
  • Document customer interactions accurately.
  • Promote and cross-sell banking services to new and existing customers.
  • Participate in sales activities and initiatives.
  • Enhance staff knowledge to improve cross-selling outcomes.
  • Ensure excellence in phone banking operations, including direct mail and telemarketing.
  • Consistently exceed sales targets set by management.
  • Participate actively in marketing campaigns and sales development activities.
  • Guide customers through banking applications and online processes.
  • Mentor new telephone banking professionals.
  • Exceed management-established sales objectives.
  • Stay informed and compliant with process updates.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
محکمہ:
Permanent Recruitment - Outsourcing
نوکری کا مقام:
جنس:
مرد
عمر:
23 - 30 سال
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
جولائی ۱۱, ۲۰۲۴
تاریخِ اِشاعت:
جون ۱۰, ۲۰۲۴

Prime Human Resource Services (Pvt) Ltd

بھرتی / روزگار کے ادارے · 51-100 ملازمین - کراچی

We are driven by the belief that organizations deserve powerful yet flexible solutions to manage non-core but mission critical processes such as Payroll, Human Resources, Time and Attendance. With over 5 years experience in business solutions, our team has tailored a payroll service to the unique needs of small, mid-sized and large businesses. We are confident we can achieve our vision. Thanks to our singular focus on using cutting edge technology to always deliver cost effective solutions accurately & on time, allowing companies to focus on their bottom line. We do this by building value-added relationships with our clients. This means that when you partner with Prime HR, you can be confident that your payroll is accurate, on time and serviced in a way that will exceed your expectations.

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