I am working in this company as HR Manager/Project Manager. My main responsibilities included:

• Recruitment of staff as per requirement and dealt with whole recruitment process.
• Involved in capacity building of the whole team.
• Maintenance of personnel files and leaves management.
• Drafted all SOP’s of the branch and get implemented on employees.
• Taking care of the maintenance of the branch.
• Dealing with all bank matters for the branch and taking care of complete cash flow of petty cash and day to day expenses.
• Disbursement of Salaries to the Staff.
• Solving all staff grievances and deal with their all issues.
• Responsible to do QA of all projects before sending to Head Office.
• Supervising the whole branch and acting as Country Manager as well.
• Dealt with complete Project cycle from Initiation to Planning, Execution and Closing.
• Supervised the Business Development Team to assure the quality of the process to send proposals, convincing the clients and winning of the project.
• Drafted Quotations and Invoices for Projects.
• Dealt with whole project management cycle started from Initiation of project to execution and successful delivery at maturity.
• Drafting complete Proposals, SRS document and Invoices for International and Local projects.
• Liaison with clients for all web projects from local market as well as international market.
• Guided the team in Development where they have stuck.
• Planning and forecasting the new revenue streams for the company.

Responsible for all Administration Tasks including supervision of Admin team
• Supervising the whole IT operations of their Call Center.
• Approval and Verification of all expenses from Petty Cash.
• Procurement of office assets and equipment.
• Liaison with sales team to supervise the whole process of SIM Card sales and analyze the issues in the process.
• Supervising and Quality Control of their IT team and their Projects including ERP and Websites.
• Development of all policy and procedures related to HR and Admin
• Recruitment of all positions in Pakistan Office
• Supervision of all IT tasks and Sub IT Units including Web Development, Software Development and Graphics Designing Unit of Hajj People Ltd.

• Recruited Employees (more than 1200 candidates’s interviewed in two months and achieved major goal of hiring a 100 Agents and 6 Team Leads in 1 week).
• Hired more than 1000 Agents in a year.
• Supervised the HR Assistant and assign him different departmental tasks and get reports.
• Drafted appointment letters and all policies for employees.
• Drafted all SOP’s of the organization and get implemented on staff and assure that they should follow them.
• Planning and conducting different company events and functions.
• Involved with marketing team in making of company marketing and branding plans
• Designed and Implemented a recognition system for all of the employees.
• Worked on different types of HRIS.
• Managed and supervised administrative tasks as well.
• Designed the whole process from recruitment, induction, training, and evaluation to appointment of employees.
• Check daily attendance report submitted by HR Assistant.
• Leave Management and Maintenance.
• Payroll generation through attendance.
• Sole responsible to create the structure of whole HR Department from the scratch.
• Guided IT Department to develop company’s Official website, Official Blog and Ticketing System.
• Check reports from HR Assistant to manage company Facebook page and responded to the queries.

• Drafted of HR policies and assure the implementation to all the staff.
• Drafted job descriptions of all the employees.
• Involved in performing various HR functions such as training and development, recruitment and selection, performance and reward management.
• Developed and Implement Performance Evaluation System and self-appraisal system.
• Management and Creation of Staff personnel files.
• Maintained all staff attendance record and its extraction from biometric attendance system.
• Issued all types of letters including experience letters, salary increment letter, appointment letter, relieving letter etc.
• Supervised junior staff and assigned them tasks.
• Maintained all staff leave record in files and in excel sheets
• Designed and Issued Staff ID cards.
• Drafted all staff contracts, consultant contracts and vendor contracts.
• Dealt with all administrative and procurement tasks as well.
• Supported procurement and admin department in many tasks.
• Organizing events and motivating employees
• Development and maintenance of official website, system troubleshooting, network administration, and graphics designing.
• Any type of IT related task in organization
• Operating CCTV’s and Biometric Attendance System
• Developed Company’s Official Website and Blog

I have worked with CWP, which is NGO working for the rights of consumers since 2005. The main duties of the role include

• Assisting the HR Manager
• Completing staff files
• Maintain leave record files
• Issue Staff ID Cards
• Extract Attendance from biometric system
• Any other task assigned by HR Manager
• Developed CWP website in Joomla

It was Part Time Job and my Responsibilities included:
• Designing and Development of website
• System Troubleshooting
• Graphics Designing
• Managing any IT tasks given
• Network Administration