Dedicated and technically skilled professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office assistant.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other applications/softwares.
Career Achievements
Awarded for Integrity at Annual Aman Award-2016.
Successfully coordinated Fellows Recruitment Process for 2011, 2012, 2013, 2014 and 2015 Cohorts, including info sessions and Assessment Centers for final selection
Successfully managed logistics for six weeks residential Training Institute for 2011, 2012, 2013, 2014 and 2015 Cohorts
Successfully implemented and submitted MPR MER for USAID Small Grants project at Lahore
Developed Standard Operating Procedures and Official Forms for HR Admin. processes
Successfully transitioned HR Payroll System onto ERP
Successfully managed project staff recruitment, onboarding, time management, field operations logistics and reporting of Taleemi Jiddat Ki Talash project funded by Ilm Ideas under DAI grants.
Established the Project Offices for CPBEP TFP in Lahore
Successfully planned and managed two International Conferences, attended by 200 people
Successfully organized International Donors Conference at Islamabad
Successfully organized four Regional Conferences at Provincial Level and more than hundred Training Sessions for teachers and Govt. officials
Successfully coordinated four international visits of teachers and Govt. officials for Canada, Malaysia and Philippines
Supporting operations by supervising staff; planning, organizing, and implementing administrative systems.
Overseeing and managing administrative, physical security and procurement functions and establishing relevant internal systems and controls.
Developing and maintaining a positive working relationship with various department heads as required to provide optimal support to ongoing operations and project related work.
Acting as focal point for suppliers or service providers for procurement, facilities, physical security, janitorial, equipment repair and maintenance.
Managing administrative function, to ensure 24/7/365 smooth operations and establishing internal systems and controls.
Ensure proper use and maintenance of physical assets and office, including vehicles, equipment, furniture, and office building. Arrange for repairs (Facilities / Equipment) as needed.
Keeping stock of office supplies, general consumables and place orders when necessary.
Ensure security of office, staff, and physical assets belonging to the organization.
Organizing official meetings,
Booking Transport And Accommodation
Organizing Company Events Or Conferences
Managing Boarding Houses hosting over 300 Boys & Girls students and Staff
Managing boarding house kitchen and Mess for 350+ staff and boarders
Managing Students and official transport
Handling resident complaints, maintenance requests and other concerns according to property-specific and company procedures.
Hire, train, and supervise support staff. Ensure team is fully utilized and productive.
Facilities Management:
Serves as liaison between landlord and employees on facilities issues; communicates with the landlord on all facilities-related issues and ensures timely response. Manages facilities-related vendors, evaluate contracts, pricing and vendor performance annually. Plans and coordinates office moves. Provides project management on new-office projects, including renovations. Develops and maintains emergency plans, including evacuation.
Budget Management:
Develops and monitors the annual budget for all procurements and facilities in coordination with all departments.
Procurement:
Identifies, evaluates and selects supply vendors. Negotiates and purchases supplies and furniture. Ensures delivery and storage of items. Prepares invoices, including purchase requisitions, RFXs, CBAs/AOQs, and administering GRNs/SRNs.
Travel Management:
Identifies, evaluates and selects travel vendors. Reviews vendor performance regularly and engages in collaborative RFP process. Reviews travel policy and process regularly. Recommends changes to promote efficiency and cost savings. Ensures compliance processing of travel requests. Provides guidance to employees on travel-related issues.
Record Keeping:
Administers records and retention policy, manages vendors and maintains corporate records. Completes various forms, including purchase requisitions, travel expense reports, requests for payment, consultancy agreements and work orders.
Management and Supervision:
Recruits, hires, trains, develops and supervises administrative staff.
Orientation and Onboarding:
Provides employee orientation sessions on facilities usage, business equipment operation and usage, administrative policies and travel.
Project Management and Participation:
Leads, manages or participates on cross-functional project teams.
Human Resources:
Forecasting, Planning and Recruitment of Staff.
Relationship Building for best possible recruitment resources.
Preparing and maintaining job documentation, job evaluation
Checking applicant references, making job offers and initiating needed paperwork.
Coordinating with Admin & IT for issuance of Sims, Mobile Phones, Laptops, Vehicles for employees
Participating in development and execution of orientation programs and procedures for new employs
Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues
Compliance with legal and ethical standards, under take performance management
Coordinating for Final Compensation & Benefits, Exit Interviews
Administration:
Managing a fleet of 80+ official vehicles of staff and pool cars
Managing procurement and vendors through ERP system
Managing annual maintenance contracts of office & IT equipment and Furniture & Fixtures
Managing centralized Travel Desk for all the entities staff official visits locally, nationwide and internationally (including Visas, Air Travel & Hotel Bookings)
Managing centralized Event Management Desk for all the internal and external events and activities
Member IEC for planning, scheduling and execution of Annual Sports Mela, Award Ceremonies, Family Gala, Open Houses and other employee engagement events on regular basis
Supervising all the events and activities from planning to execution by different BU's and Executive office
Managing regular office supplies (grocery stationery and janitorial items)
Managing a big pool of executives, support staff (Drivers, Tea Boys, Janitors and security staff)
Managing Staff and Students transport services for pick & drop
Human Resources:
Coordinating Job placements on Social Media and placing advertisements in print media. And assisting in recruitment process at job fairs.
Screening, evaluating and recommending applicants for interviews.
Preparing and maintaining job documentation, job evaluation, and company salary structure systems.
Administering and explaining benefits to employees, serving as liaison between insurance carriers and employees.
Checking applicant references, making job offers and initiating needed paperwork.
Participating in development and execution of orientation programs and procedures for new employs.
Recommending, developing, and scheduling development and training courses.
Assisting with compensation and classification issues.
Reviewing employee complaints and ensuring accurate and timely documentation of concerns or issues.
Facilitating actions to resolve the employee issues and escalating them to appropriate management team.
Compliance with budgets, targets and deadlines through the implementation of cost efficient control.
Compliance with legal and ethical standards, under take performance management
Processing monthly Payroll of staff on ERP (Microsoft Dynamix)
Administration:
Assisting planning, organizing and other control activities of the department and participate in developing departmental goals, objectives, work plans and budgets.
Setting up and coordinating meetings, maintaining calendar of activities, meetings and various events.
Developing and Implementing Standard Operating Procedures
Managing Purchases on ERP system
Arranging travel and logistics for consultants, staff and clients in the field, conferences and training sessions
Managing office pool vehicles through timely allocation of the vehicle to the staff, management of log books, record keeping of the fuel consumption and maintenance of all staff vehicles.
Managing Petty cash