9 years of experience in System design, deployment and operations of Microsoft Windows and Linux. Provides technical leadership for problem escalation and resolution. Highly motivated with the ability to work independently or as an integral part of a team and Committed to highest levels of professional. Work experience in educational Sector an academy of Cisco , Red Hat, Oracle University and Aptech Computer Education. Work as an trainer in Aptech Computer Education and Cisco Local Academy.
Enter Description
Responsibilities:
I have provided 1st and 2nd level support, for some applications to users and clients
Strong knowledge to coordinate, administer and resolves day-to-day end-user requests; provide support through multiple channels, such as telephone, emails etc.
Excellent ability to responds to client inquiries concerning systems operation and diagnoses system hardware and software problems.
Ability to instruct users in use of equipment, software, and manuals. Ability to work under pressure and handle multiple tasks within prescribed deadlines.
Installation and Support of Network Printers
Technical Support and general troubleshooting.
Provide support in Windows 7 Desktop and Laptop environment.
Responsibilities:
Plan and implement DHCP Server.
Installing and Configuring of Anti virus on servers and clients; plan and implement adequate up-to-date virus and intrusion protection.
User Data Backups on monthly basis using Windows based NT backup Tool.
Develop and maintain an online shopping cart using Word press tool.
For Testing online shopping cart i planned and configure Linux based HTTP Server in Virtual Box.
PHP and Word Press installation and configuration on Linux based test Server.
Daily basis Backups of MS-SQL Database.
launch the online shopping portal.