خلاصہ

7 years of experience in IT Operations.
Provides technical leadership for problem escalation and resolution.
Highly motivated with the ability to work independently or as an integral part of a team and Committed to highest levels of professional.

تجربہ

کمپنی کا لوگو
I.T Operation Executive for Pakistan & Afghanistan
Nokia Siemens Networks
مئی ۲۰۰٦ - دسمبر ۲۰۱۱ | Lahore, Pakistan

Responsibilities:
Providing IT Support to end users. Maintaining Network and stay connected with Germany, Holland, Finland and Middle East and Africa.
Strong knowledge to coordinate, administer and resolves day-to-day end-user requests; provide support through multiple channels, such as telephone, emails, Team Viewer etc.
Excellent ability to responds to client inquiries concerning systems operation and diagnoses system hardware and software problems.
Installation and support of Microsoft products at client and Server end.
Having excellent time management, confidentiality & communication skills.
Provide support in Windows Server 2008, Windows 7 Desktop environment.
Monitor IT operations of Afghanistan, Peshawar, Lahore, Islamabad, Multan and Karachi office network including Wireless network, including Software and Hardware support.

تعلیم

corvit
سرٹیفیکیشن, Microsoft Certified Information Technology Professional‎
Server 2012
مکمل
2013
corvit
سرٹیفیکیشن, CCNA‎
Networking
مکمل
2011
University of South Asia
بیچلرز, , Bachelors in Science‎
Computer Science
2004
Nicon Group of Colleges
سرٹیفیکیشن, MCSE‎
Networking
مکمل
2001
NATIONAL INSTITUTE OF COMPUTER EDUCATION
سرٹیفیکیشن, A+‎
Computer System Hardware
مکمل
1998

پیشہ ورانہ مہارتیں

متوسط Active Directory
متوسط CCNA
متوسط DHCP
متوسط DNS
متوسط Installation and Software Configuration Skills
ماہر IT Operations
ماہر MCSE
ماہر Microsoft Server
ماہر Wireshark 

زبانیں

متوسط اردو
متوسط انگریزی

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