خلاصہ

I have extensive experience in HR Operations, Administration, and IT Services Management. I have successfully implemented HR software modules, including Employees Data, Employees Attendance, Payroll Structure, Salary Setup, Salary Pay slips, Deductions, Commissions, and Increments and others - I have received the Employee of the Year Award for my excellent performance throughout my entire tenure. 

پراجیکٹس

Financially
Smart Pupils
WebHR

تجربہ

کمپنی کا لوگو
Assistant Manager Support (WebHR)
Verge Systems
دسمبر ۲۰۲۱ - موجودہ | Hyderabad, Pakistan

I'm in responsible for evaluating company HR practices and collecting data as according WebHR, and also implementing and providing support to the company's HR staff afterwards

کمپنی کا لوگو
System Consultant
اگست ۲۰۲۱ - موجودہ | Tando Mohd Khan, Pakistan

Only four month and mine expertise have been engaged on the assignment that required acquiring & deploying a management solution for college's trine key users.

کمپنی کا لوگو
Assistant Manager – Project Sales
zameen.com
اگست ۲۰۲۱ - دسمبر ۲۰۲۲ | Hyderabad, Pakistan

Understanding clients requirements
 Ensure that clients are thoroughly briefed about relevant property units.
 Ensure that clients are given demonstrations, carry out site visits and timely closure
of deals.
 Follow up with clients to understand evolving change in requirements.
 Maintain good relationship with the clients

کمپنی کا لوگو
Assistant Manager Customer Success
Verge Systems (Private) Limited.
جنوری ۲۰۱۹ - اگست ۲۰۲۱ | Hyderabad, Pakistan

Handle complaints from clients
 Taking ownership of customers issues and following problems through to resolution
 Liaise between managers, customers and employees.
 Provide direction to Technical team about requirement development
 Provides Software Product Demo to Clients / New Buyers.

کمپنی کا لوگو
Assistant Manager Customer Success
Verge Systems (Private) Limited.
جنوری ۲۰۱۹ - اگست ۲۰۲۱ | Hyderabad, Pakistan

Handle complaints from clients
 Taking ownership of customers issues and following problems through to resolution
 Liaise between managers, customers and employees.
 Provide direction to Technical team about requirement development
 Provides Software Product Demo to Clients / New Buyers.

کمپنی کا لوگو
Senior Support Officer
Verge Systems (Private) Limited.
جنوری ۲۰۱٦ - دسمبر ۲۰۱۸ | Hyderabad, Pakistan

Managed the day-to-day operations of client
 Provided software application end-user training and technical support.
 Developing and configuring customized Software application solutions.
 Throughout the entire country for support of the client-software application
 Assisted senior management with business matters, such as proposals, quotations,
invoices and many other things

کمپنی کا لوگو
Support Officer
Verge Systems (Private) Limited.
ستمبر ۲۰۱۱ - دسمبر ۲۰۱۵ | Hyderabad, Pakistan

Personally contacted clients to introduce our company's products or services
 Arrange for client meetings with our senior operations manager and the director of sales
for Sales.
 Add required client data in the software
 Proving administrative support to the IT team

کمپنی کا لوگو
Support Officer
Verge Systems
جنوری ۲۰۱۳ - دسمبر ۲۰۱۵ | Karachi, Pakistan


Application Implementation
Providing after Implementation Support
Providing comprehensive training to users
Supervision of the client's accounts and tasks
Closely working with the software development team
Management about complex client issues and resolutions  Experience in consultative ERP and in a client-facing role

تعلیم

Department of Business Administration University of Sindh
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Marketing Management
2017
Department Of Economics University of Sindh Jamshoro
بیچلرز, بیچلرز ان آرٹس, ‎
Economics
2010

پیشہ ورانہ مہارتیں

ماہر Strong verbal
ماہر written
ماہر Accounts Administration
ماہر Aftersales Skills
متوسط Amazon Cloud Front
ماہر Analytical Skills
ماہر Client Support Services
ماہر Collecting Requirements
ماہر Conservation Awareness
متوسط Contract Renewable
ماہر Control Points Knowledge
متوسط Cooordination Skills
متوسط General & Business Operations
متوسط Handling Assignments
ماہر MIT Knowledge
متوسط Negotiation and Receivable
ماہر Negotiation Skills
ماہر Operational Tasks Handling
ابتدائی Processing Knowledge
ماہر Product & project Coordination
ماہر Record Keeping
متوسط Recruit personnel’s for Product
متوسط sea freight export
ماہر Software Implementation Management
ماہر VAS Support
ماہر Vendor Management Experience
ابتدائی workplace renovation
ماہر رعاية العميل

زبانیں

ماہر سندھی
ماہر اردو
متوسط انگریزی

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