A seasoned and high-achieving professional with over 8 years of experience in the ICT industry. I'm an MBA Finance (Distinction), PMP Certified and Certified Professional Scrum Master (PSM I). Areas of expertise include Policy making, process design and compliance for Project Management / PMO for large-scale, multi-site projects (PMBOK), Quality Management (ISO 90012015), Risk Management and Microsoft Dynamics AX 2012 R2 R3.
My aspiration is to be part of a dynamic team of people, in a business environment that is known for integrity and quality. I'm a strong believer in referring to Standards in achieving process consistency.
My strengths are;
1. Product, Program and Project Management
2. PMBOK & Scrum Framework
3. Designing and Improving Management Systems through Policy & Process.
4. Strong planning and management abilities including Risk Management
5. Uncompromising on Quality and Integrity
6. Clear-minded and ethical leader as well as a supportive team-player.
Managing digital health application (web & mobile) development, to be launched in Europe.
Methodology: Agile (Scrum)
Tools: JIRA, MS Project, MySQL Workbench
Key responsibilities include;
* Serve as departmental ERP Compliance Lead for Supply Chain, Procurement & Sourcing, Fixed Assets and Administration. (ERP = Microsoft Dynamics AX 2012)
*Integration of QMS ISO 9001 with ERP processes
*Designed and delivered Organizational training and awareness of ERP modules
*Designed and delivered Organizational training and awareness for QMS (ISO 9001)
* Policy and Process design, documentation and implementation for ERP and QMS, including cross-functional and cross-departmental processes
*Conduct Internal Audit of QMS
*Manage, monitor and control Fixed Assets of the organization
Key Responsibilities included;
* Lead PMO Compliance Team, consisting of PMO Coordinator, Finance Executive and PMO MTO
*Organizational PMO development and implementation
*Development and implementation of Project Management processes & methodologies
* Project Control, including Budget, Scope, Schedule, Communication, etc
* Developed EVM calculations for IT Projects
*Developed and regularized bi-weekly circulation of PMO Dashboard to Top Management
*Design and develop training for Project Management and Business Process Reengineering.
Responsible for overall project coordination for software development projects and High Availability OLTP product suite.
Responsibilities:
1.Client management
2. Vendor Management
3.Developing Training Plan for the team, including training need assessment interviews, training requirements and outcome assessment, coordinating and corresponding with team members, HR department, training institutes, etc.
4. Cross-functional team assembling and coordination
5. Project documentation: project implementation plan, database design document, software development plans, system design document, sundry technical documentation, help authoring, meeting minutes, project status reports, system health and data discrepancy reports, etc
6. Business development material: technical white papers, product brochure, product pricing strategy, business presentations, etc.
Responsibilities:
1. Analyzing and classifying product lines.
2. Developing content for product pages.
3. Analyzing pricing data.
4. Designing the retail website layout.
5. Managing information with assigned suppliers.
6. Supervising my team members’ work.
7. Helping to conduct interviews of business analyst candidates.
Initiatives Taken:
1. Proactively prepared a 2-year Performance Report based on sales data, the report helped pin-point why one of our marketing strategies was underperforming.
2. Volunteered to write the content for the company’s first retail catalog. At the CEO’s approval and direction, the process involved meeting with company-wide specialists in all of the company’s product lines (13 lines in total) and generating a documented record of every product line before moving on to the catalog content.
3. Voluntarily take minutes of meetings and ensure they are shared with every participating member.
4. Continuously analyze competitors’ business practices and maintain a documented record of best practices that my immediate supervisor can use for decision making.
5. Taught myself HTML over the weekends to better work on the Content Management System of the company’s retail website.
1. Researching the international cellular industry with special focus on North America and Europe. Research area included carriers, OEMs, regulatory bodies, customer reactions to carriers' and OEMs' policies and offerings.
2. Developing short news pieces for updating a dedicated website on a regular basis.