I have over 10 year professional experience in sales, Retail Sales compliance and customer sales & services and operation department. Due to my ability to quickly learn and my adaptability, I have always grown in my career.
If given an opportunity, I believe I shall prove to be a vital resource for your organization.
Expanding business in all Faisalabad Area
Relationship building with existing retailers
Looking after key account channel (HORECA, TRAVEL, LEISURE, SERVICE COMMERCIAL, SERVICE INSTITUTES, EDUCATIONS)
Setting Sales targets for weekly, monthly for required GOLY
Follow up Sales on daily basis
PermanentJourney Plan development and implementation.
Screening andhiring of Order Bookers / DSR’s
Acheiving assigned targets
FCS , SCANNING , COTC, NEW LAUNCH, TRAINING, POTENTIAL HUNTING, PR WITH RETAILERS, FOLLOWUP, are major KPI.
• visit market local and outstation on daily basis
• Physically Check and verify damaged ice cream SKU
• Arrange lifting of damaged and rebate to retailer within KPI
• Dispose the damaged SKU
Retail Sales Executive
JAN 2016
Responsibilities:
• Make booking of parcels at express center
• Achieving sales targets
• Arranging deliveries of all products in time
• Handling annoyed customers
Operation Assistant
JAN 2015-DEC 2015
Responsibilities:
• Managing credit card desk activities
• Record Maintenance and monitoring the delivery of ATM, Debit, Credit cards and other sensitive shipments in time
• Ensuring deliveries within defined KPIs
• Resolving the complaints against Non delivery, urgent delivery, Non Service Area Delivery, wrong delivery or late delivery of such CNIC shipments
• Generate reports/ presentations on monthly basis for complaint resolution analysis
• Arranging urgent deliveries and responding of emails
• Looking for related sub areas offices/branches all credit card desk activities
• Generating and sending reports for sub area offices/branches to ensure delivery of all credit card desk activities
Ufone Project Coordinator
APR 2011-DEC 2014
Responsibilities:
• Ensuring operational efficiency for Ufone Postpaid bills delivery
• Re-dispatching of Ufone bills/consignments which returned due to any reason
• Coordinate between company and customer against the complaints of late delivery / incomplete address/ Non Service Area/ Shifted address
• Maintain & keep the records of all customers complaints
• Generate reports/ presentations on monthly basis for complaint resolution analysis
• Address verification through agents on the behalf of Ufone
• Calling activity
• Addresses updating at back end for smooth delivery
• To keep the record of monthly book-keeping
• To maintain and keep Daily expense report
• To enter financial transitions in system according to the ledgers
• Prepare month salary sheet of whole staff of the company
• Update and maintain the daily inventory report
• Disbursements of payment to stakeholders on regular basis