I am continuing to move forward with both my academic career and my professional career in the banking industry.A result oriented & multi-talented management professional with demonstrate experience in Sales,Consumer collection, customer Care & fraud identification. An executive with decision making skills and possessing a broad understanding of Sales,collection ,customer care and, proven ability to identify area requiring change, take corrective actions & meet challenges head on to generate sustained positive and profitable results, effective communication, leadership & staff development skills.
I am also very customer service oriented. I always keep in mind the reason why I am at work and it is to facilitate our clients. Without them my position would be useless. Keeping a polite, professional attitude is always a top priority
The Operations Officer is responsible for regularly supporting the Branch Banking , Branch Operation Manager and Branch Manager.He ensures branch operational activities run smoothly and efficiently; provides leadership, training and limited supervision within the branch; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate personnel for new services. The position of Operations Officer performs limited supervisory duties as assigned by the Branch Operation Manager,and Branch Manager and may perform in various capacities, such as a new accounts representative, teller, or safe deposit attendant as appropriate.