خلاصہ

I am continuing to move forward with both my academic career and my professional career in the banking industry.A result oriented & multi-talented management professional with demonstrate experience in Sales,Consumer collection, customer Care & fraud identification. An executive with decision making skills and possessing a broad understanding of Sales,collection ,customer care and, proven ability to identify area requiring change, take corrective actions & meet challenges head on to generate sustained positive and profitable results, effective communication, leadership & staff development skills.
I am also very customer service oriented. I always keep in mind the reason why I am at work and it is to facilitate our clients. Without them my position would be useless. Keeping a polite, professional attitude is always a top priority

تجربہ

کمپنی کا لوگو
Customer service officer
Bank Alfalah Limited
دسمبر ۲۰۱۹ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Operation officer
Habib Bank Limited
جنوری ۲۰۱٦ - دسمبر ۲۰۱۹ | Karachi, Pakistan


The Operations Officer  is responsible for regularly supporting the Branch Banking , Branch Operation Manager and Branch Manager.He  ensures branch operational activities run smoothly and efficiently; provides leadership, training and limited supervision within the branch; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate personnel for new services. The position of Operations Officer performs limited supervisory duties as assigned by the Branch Operation Manager,and Branch Manager and may perform in various capacities, such as a new accounts representative, teller, or safe deposit attendant as appropriate.

کمپنی کا لوگو
Unit Receptionist
Aga Khan University Hospital
جنوری ۲۰۱۳ - دسمبر ۲۰۱۵ | Karachi, Pakistan

تعلیم

PAF Karachi Institute of Economics & Technology (PAF-KIET)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Master in Business Administration‎
Banking And Finance
CGPA 3.2/4
2022
Federal Urdu University of Arts, Sciences and Technology
بیچلرز, , Bachelor of Business Administration‎
Marketing
CGPA 3.5/4
2014

پیشہ ورانہ مہارتیں

ماہر Ability To Meet Deadlines
ماہر Account Management
ماہر Accounts Administration
متوسط Admin Assistantce
ماہر Administration Knowledge
ابتدائی Amin Management
ماہر AML
متوسط Analytical Reporting
ماہر Analytical Skills
ماہر  Adobe Premiere Pro
ماہر Banking
ماہر Banking Knowledge
ماہر Banking Relationships Management
ماہر Branch Banking
ماہر Branch Management
ماہر Branch Support.
ماہر Business Communication Skills
ماہر Cash Collection
ماہر CDD
ماہر CFT
ابتدائی Client Followup
ماہر Cooordination Skills
ماہر Credit Analysis
متوسط Credit Proposal
ابتدائی Credit Risk
ماہر Cross Cultural Communication Skills
متوسط Data Management
متوسط Deal Qualification
ماہر EDD
متوسط Excellence Standard
ابتدائی Export Development
ماہر Fast Learner
متوسط Government Contract Negotiation
ماہر Handling Assignments
ماہر Interpersonal Skills
ابتدائی Inventory Planning Skills
ماہر Japanese & Korean Language Proficiency
ماہر Knowledge About KYC
ماہر Knowledge of Bending Machine
ماہر Maintain Proper Records as Per Bank’s Policy
ماہر Maintenance Of Proper Record
ماہر Microsoft Office 1
ماہر Monitoring Customer Transactions
ماہر Office Support
ماہر Official Tasks Handling
ماہر Oral Communication Skills
ماہر Organizational Effectiveness
متوسط Plan Implementation
ماہر Proactive
ماہر Record Keeping

زبانیں

ماہر انگریزی
ماہر اردو

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