 Working SAP B1 users on multiple department as well as section.
 Working AgriOne users on multiple department as well as section.
 Working Ubiquity Nano Station M2, NanoBrdige M5, Rocket M2 and Mikrotik router board 1100AHx4 & RB2011 and RB750GL is used in network.
 Netis Dual Band Router and TP-Link devices are used as range extender and access point.
 ERP 10g database users on multiple department as well as section.
 Working on media converter optical fiber for currently either or backup purpose we have other alternative option for the safe side
 Responsibilities are system and network support also managed tools with all stuff like in what we have in backup for critical situation
 Communication with all departments and strong follow up when unfortunately any ambiguity occur in networking, system, printer any other devices
 System and network support
 Managed Wi-Fi and LAN, WAN Networks
 Support of ERP and 6i system user interface troubleshooting and diagnose to fix issue
 Installation and configuration of wireless devices i.e. Ubiquiti, TP Link, Cisco Switches
 Managing network on MikroTik router with help of winbox
 Connect with support professionals or get advice from our Community experts.

.Working on Microsoft Windows Server 2012 R2 Standard Edition 64 bit & Sql Server 2014
.To make security proper having experience in CCTV camera
. To remain apprised on all current policies,procedure, promotion,products and Sales Services Spare Parts offered by the company
. To attend training and development program as when assigned by company
. Ensure proper behavior/discipline/grooming punctuality good image of company
. Handle all troubleshooting updates training in accordance with established customer handling standards & standard operating system

Responsible for management and development of local IT support teams.
Responsible for all IT related support and operational tasks.
Coordination and alignment with Group IT standards, polices and processes.
Responsible for resolution and remediation of all IT incidents and requests.
Coordinate with Group IT team to plan and deliver upgrades within the international operating entities of the group with an intent to provision appropriate hardware for the identified projects.
Plan for allocation of support personnel to provide adequate coverage to meet the hardware and software support requirements for new projects and/or IMAC’s within the operating entities.
Establish a professional relationship between IT delivery teams and the user community.
Provide 24 hr support coverage for all group businesses/users by planning an out of office coverage by the engineer’s time on a rotational basis.
Ensure that the support engineers have the necessary tools to the job at the defined time.
Improve and streamline work processes to raise efficiency and productivity.
Ensure that customer support engineers are trained and kept abreast on new and upgraded software, operating systems, technologies that are in use by the group.
Prepare monthly operational demand forecasts including outstanding risks and issues.
Support EIT admin teams with the traceability of the deployed assets on corporate tool and physically in the field.
Coordinate and manage relationship with key stakeholders, vendors and service providers
Keep General Manager Information Systems up-to-date on support tasks and team engagement

. To explain all kind of Mobilink tariff and functionality of other product & service to the customer request
. To remain apprised on all current policies,procedure, promotion,products and value added services offered by the company
. Handle all customer in accordance with established customer handling standards & standard operating system
. To attend training and development program as when assigned by company
. Ensure proper behavior/discipline/grooming punctuality good image of company
. Oder taking and conveying product information
. Build good relationship with regular customers
. Communicative ,believing in team work and shape of group
. Enjoy the challenges of learning new skills implementing ideas

. To explain all kind of Telenor tariff and functionality of other product & service to the customer request
. To remain apprised on all current policies,procedure, promotion,products and value added services offered by the company
. Handle all customer in accordance with established customer handling standards & standard operating system
. Ensure proper behavior/discipline/grooming punctuality good image of company
. Organize work effectively using available resources
. well organized & good team work
. Handling and record complains
. Assisting shift with supervisor

. Organizing customer survey to highlights standard of services offered to them
. To Make a daily report of super store e.g (Makro,Aghas,Motas,Chaseup,Imtiaz super store etc) promoters who is working with different product & feed back record send to client
. Hard working and capable to work in a competitive environment

To work as a Information System Security Instructor company 110 Solutions Tariq Road Tariq Center its paid internship behalf of Pakistan Software Export Board (PSEB)
To improved my skills through teachers who will be given course of CISA and CISSP which i was completed and also behalf of organization taking sessions and given information which students who was interior Sindhi that names was providing us behalf of Benazir Income Support Program in two coursed
1.Computer Information System Audit (CISA)
2.Computer Information System Security Professional (CISSP)