MS Office
Microsoft Windows 95/98/2000/XP/2000 Server
Computer Hardware
Optical Fiber Cable Transmission and Jointing
Merchandising
Import Export Documentation.
Responsible for successfully acquiring new business against a quarterly & yearly targets.
Provide training and develop the team.
Hiring training and on boarding of new key account managers
Leading the team to achieve desired targets of different products.
Measuring individual performance against target, conduct weekly one-on-ones session to improve the skills and groom each Account Manager according to their unique strengths & develop their career progression plans accordingly.
Developing sales strategies and plans to achieve sales goal by leading, developing, and motivating the team.
Daily market visits to ensure there are no complaints which can slow the performance of the merchant or the Accounts Manager.
Make good relation with merchants and get feedback and market research.
Coordination with other departments to resolve the issue in less time.
Managing team of 8 Key Account Managers.
Work as wholeseller and retailer of mobile accessories at the same time on the shop.
Manage Easy Paisa, Mobi Cash and all the easy loads to fulfill customer need.
Market visit to generate new sales.
Visit existing clients to take new orders, delivery and recovery of payments.
Manage all the purchases and sales.
Manage over all inventory of retail and wholesale separately.
Provide sales after service to existing clients.
Follow up with the importers to keep the inventory updated.
Managing more than 20 clients in different areas of Karachi.
•Managing team of 15 members
•Managing territory having 260 agents including nadra agents
•Achieved 100 % growth in UBP and 150 % growth in DR from last year
•Setting and achieving targets
•Identifying the needs of customers and then working hard to meet them
•Maintaining all quality and procedural standards to follow on compliance in market
•Keeping an eye on competitor activity
•Responsible for recruiting staff, including interviewing
•Motivating and leading the team members to achieve 100 % targets
•Visiting retail agents
•Coordinate with IT, Sales Support, Operations, Branches and other concerned departments time to time for resolution of complaints
•Provide feedback to the Senior Management on all the activities of self, team and seek advice for continuous improvement
•To Manage Key Accounts (Liquidity Support Agents) maintaining a liquidity of 3 million /day
•To achieve yearly targets on monthly basis given by the management.
•Manpower recruitment to fill up all existing vacancies or vacancies arising out of expansion plan within a reasonable period of time
•Training & Development of the team member both classroom and in field (On Job Training) to achieve better result and to prepare them to take higher responsibilities in future as when the need arises
•To guide and assist AM and BDE in their respective territories to enable them to achieve targets
•To monitor the work done by the team members and advise measure to bring out about an improvement in the quality of the field work in order to produce higher result
•To develop the team spirit among BDEs
•To ensure maintenance of healthy relationship with the Agent and Merchant Network, and carry out activities with the team to motivate them to increase their interest in the product
•To coordinate with IT, Sales Support, Branches and other concerned departments time to time for resolution of complaints
•To ensure that the agents are properly following the rules and regulations of Direct Agency Agreement
•To provide feedback to the Senior Management on all the activities of self, team and seek advice for continuous improvement
•To Manage Key Accounts (Liquidity Support Agents) maintaining a liquidity of 4 million /day
•To Gather Market Intelligence information on regular basis
MUHAMMAD is the kind of leader any company would be lucky to have. A true asset.