As an Operations Supervisor with expertise in Digital Marketing, I possess a unique combination of skills and experience that allow me to effectively manage and optimize business operations while driving strategic marketing initiatives. With a proven track record of success in increasing revenue and streamlining processes, I am adept at implementing innovative solutions and leveraging technology to achieve organizational goals. My strong leadership and communication skills enable me to effectively collaborate with cross-functional teams and build
positive relationships with clients and stakeholders.
Working as an operation Officer in the operation department at gateway management logistics INC (Turkey Visa Application Center) Islamabad.
Manage staff Supervise, train, and mentor employees to ensure they are meeting company standards and expectations. This includes delegating tasks, providing feedback, and handling and performanceissues that arise.Coordinate operations Ensure that all business operations run smoothly by overseeing andcoordinating the work of various departments or teams. This includes tracking inventory, managingschedules, and ensuring compliance with safety and regulatory requirements.Monitor performance Monitor and analyze key performance indicators (KPIs) to identify areas forimprovement and take corrective action as needed. This includes identifying and addressing anyoperational issues or bottlenecks that may impact performance.Develop policies and procedures Develop and implement policies and procedures that ensure thesmooth operation of the business. This includes ensuring compliance with company policies andprocedures, as well as legal and regulatory requirements.Conduct quality control Conduct regular quality control checks to ensure that products and servicesmeet or exceed customer expectations. This includes identifying and addressing any quality control issues, as well as implementing strategies for continuous improvement.Manage budgets Manage department budgets to ensure that resources are allocated appropriatelyand that expenses are kept within budgetary constraints. This includes developing and monitoring departmental budgets, as well as forecasting future expenses.Foster a positive work environment by promoting teamwork,collaboration, and open communication. This includes developing and maintaining positive relationships with staff, as well as addressing any issues or conflicts that arise.
Working as a career consultant and ATS Scan Resume Writer at Creative Writing Agency.
Former customer support executive in operations department at ibex. In Islamabad Pakistan.