۸ گھنٹے پہلے شائع ہوئی 19 نے دیکھا Report Job
We are seeking dedicated and customer-focused individuals to join our dynamic call center team. As a CSR, you will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring customer satisfaction
Key Responsibilities:
- Answer phones and respond to customer requests
- Provide customers with product and service information
- Identify and resolve customer issues using the computer system
- Provide excellent customer service, ensuring a positive experience for clients.
- Follow-up on customer complaints
- Enter tracking and coding information accurately
- Conduct Customer Satisfaction surveys
- Receivables Recovery and Follow up calls
- Social Media Handling
- Email Support
Qualifications:
- Graduation in any field.
- Ability to handle pressure with empathy
- Should be flexible with the timings
- Fluency in English with neutral accent
- Minimum 1-2 years contact center experience required
- Computer literate with the ability to learn customer service software applications and the ability to type 30 wpm
- Should be flexible to work in different shift timings 24/7
Why Ovex Tech?
- Dynamic Environment: Be part of a fast-paced and growing company.
- Growth Opportunities: Work in a stimulating environment and contribute to our continued success.
- Operation Timings are 24/7. Single shift duration would be 8 hours including 1 hour break.
- Timings: 8 am to 4 pm, 4pm to 12.00 am, 12.00 am to 8.00 am - 06 days a week and 01 day off as per roster
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
7 آسامیاں
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
2 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۸, ۲۰۲۵
تاریخِ اِشاعت:
جنوری ۱۷, ۲۰۲۵
Ovex Technology Pakistan Pvt. Ltd.
خدمات · 301-600 ملازمین - لاہور
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