About the role:
We are looking for talented and experienced individuals who will serve as a main point of contact for our customers and assist with their queries/concerns related to the IPTV products and services, thereby, providing an accurate resolution as per the defined process.
As a Customer Representative, you should be able to demonstrate the ability to probe, perform the relevant diagnosis to the problem, and handle the opportunities to make an upsell or close a new sale, if need be. Being able to connect and empathize with our customers is important to our business, and above that, we care more about personality, passion, and work ethic of our employees who can blend in an amazing corporate culture and healthy work environment.
What You'll Do:
What We're Looking For:
Job Requirements:
Benefits: