The call center operates as a recruitment agency, specializing in matching job seekers with suitable employment opportunities. With a team of dedicated and experienced recruiters, the agency assists both individuals seeking employment and companies in need of talented professionals. The call center's skilled agents handle inbound calls, connecting with job seekers to understand their qualifications, preferences, and career goals, and proactively reaching out to companies to identify their recruitment needs. Through an effective communication system, the call center strives to ensure a seamless recruitment process, conducting thorough interviews, reference checks, and assessments to find the best fit for both the candidate and the employer. By acting as a bridge between job seekers and companies, this call center turned recruitment agency aims to minimize unemployment rates and contribute to the success of businesses by providing them with qualified and skilled personnel.