Key Responsibilities:

  • Provide prompt and professional responses to customer inquiries via chat.
  • Handle multiple chat sessions simultaneously, ensuring timely and accurate responses.
  • Resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.
  • Maintain a thorough understanding of our products, services, and policies to provide accurate information to customers.
  • Document customer interactions and update records in our CRM system.
  • Collaborate with team members to improve customer service processes and outcomes.
  • Stay updated on product changes and industry developments to provide informed support.

Job Requirements:

  • A Levels/Intermediate or above
  • Excellent English Written and Verbal Communication

Pay: Rs70,000.00 - Rs75,000.00 per month

Working Timings:

  • US timings (5 Days a week)

نوکری کی تفصیلات

کل عہدے:
35+ آسامیاں
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
محکمہ:
Call Centre Operations
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
18 - 40 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
غیر تجربہ کار
اس سے پہلے درخواست دیجیۓ:
دسمبر ۲۴, ۲۰۲۴
تاریخِ اِشاعت:
نومبر ۲۴, ۲۰۲۴

Abacus Consulting

انفارمیشن ٹیکنالوجی · 1001-1500 ملازمین - لاہور

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p

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