Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
  • Follow communication procedures, guidelines and policies

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Details

Total Positions:
12 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Minimum Experience:
Fresh
Apply Before:
Jun 21, 2024
Posting Date:
May 20, 2024

6 Sense Group

Recruitment / Employment Firms · 1-10 employees - Lahore

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