Customer Sales Representative

Ziscomm Pvt Ltd

Multiple Cities, Pakistan

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PKR. 40,000 - 50,000/Month

We are seeking a motivated and results-driven Customer Sales Representative to join our dynamic sales team. As a key member of our sales force, you will be responsible for driving new business opportunities, managing existing customer accounts, and delivering exceptional customer service. The ideal candidate will be passionate about sales, comfortable with direct customer interaction, and committed to meeting and exceeding sales targets.

Key Responsibilities:

Sales Generation & Lead Qualification: Proactively identify and generate new sales leads through various channels (cold calling, emails, referrals, social media, etc.). Qualify leads and convert them into sales opportunities.
Customer Engagement & Relationship Building: Build and maintain strong relationships with existing customers, ensuring their needs are met and identifying upsell or cross-sell opportunities.
Sales Presentations & Product Demonstrations: Conduct product presentations, demonstrations, and virtual meetings to showcase the features, benefits, and value of our products/services to prospective customers.
Sales Negotiations & Closing: Negotiate pricing, terms, and conditions with customers to secure new business. Close sales in alignment with company sales goals and standards.
Customer Support & Problem-Solving: Act as the primary point of contact for customers regarding product inquiries, troubleshooting, and post-sales support. Resolve issues and ensure a high level of customer satisfaction.
Sales Reporting & Documentation: Maintain accurate and up-to-date records of sales activities, leads, customer interactions, and sales pipeline in CRM software. Provide regular reports on sales performance and forecast future sales activity.
Collaboration & Teamwork: Collaborate with other departments (e.g., marketing, customer service) to ensure the successful delivery of products/services and customer satisfaction.
Target Achievement: Meet and exceed sales targets and KPIs as set by the sales manager, consistently driving revenue growth and profitability.

Qualifications:

Experience:

Proven experience in sales, preferably in a customer-facing role. Previous experience as a Customer Sales Representative, Account Executive, or similar is a plus.
Strong understanding of sales principles, strategies, and techniques.

Skills & Abilities:

Excellent communication, negotiation, and interpersonal skills.
Ability to build rapport with customers and identify their needs.
Strong organizational skills with the ability to manage multiple priorities.
Ability to work independently and as part of a team to achieve sales goals.

Technical Proficiency:

Comfortable with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, PowerPoint, Word).
Familiarity with sales tools, digital platforms, and communication tools.

Education:

A high school diploma or equivalent is required. A bachelor’s degree in business, marketing, or a related field is a plus.

Attributes for Success:

Results-oriented: Focused on achieving and exceeding sales targets and KPIs.
Customer-Centric: Committed to delivering exceptional customer service and building long-term relationships.
Proactive & Self-Motivated: Takes initiative and demonstrates a strong desire to succeed.
Adaptable: Able to thrive in a fast-paced, changing environment and remain flexible to customer needs.

Skills

End to End Sales Sales Management Fluent in English

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Rawalpindi, ICT, Pakistan

Gender:

No Preference

Education:

Intermediate/A-Level only

Career Level:

Entry Level

Experience:

1 Year - 2 Years

Apply Before:

Dec 14, 2024

Posting Date:

Nov 13, 2024

Ziscomm Pvt Ltd

BPO · 11-50 employees - ICT, Rawalpindi

Ziscomm is a Business Processing outsourcing company benefiting businesses by providing outbound and inbound business services to help entrepreneurs get stress free from handling the core and non-core aspects of their businesses and focus on real-time business expansion activities. We are Headquartered in Rawalpindi Islamabad, Pakistan, and are processing in provisioning, Information Technology, Human Resources, customer care, and Finance departments through a team of skilled experts who hold national and international working portfolios.