Posted Apr 25, 2024 669 views
Who We Are
Zellbury is a brand of Al-Rahim Textile Group one of the leading textile firms in Pakistan. Zellbury is a one-stop shop for individuals and families, offering a unique and eclectic range of products for men, women, kids, and homes at affordable prices. With a huge presence in the country, Zellbury can offer products at better-than-sale real prices around the year. Zellbury has 50+ stores spread out across Pakistan in 35 cities. We aim to bring the latest fashion trends from runways worldwide, straight to our customers' closets. Join us in delivering an unforgettable retail experience.
Zellbury is seeking a full-time on-site Chat Support Specialist in Karāchi. As a Chat Support Specialist, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service via our online Chat (Facebook, Instagram, WhatsApp), Calls, and Email platforms. The ideal candidate should have excellent communication skills, be detail-oriented, and possess the ability to work in a fast-paced environment with rotational shifts-
If you are uncomfortable with rotational shifts, please do not apply
Qualifications
- Bachelor's degree in Business Administration or B.Com or a related field.
- Prior experience in customer service, specifically with a chat support function
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and manage time effectively
- Excellent problem-solving skills and attention to detail
- Proven ability to work in a collaborative and team-oriented environment
- Fluency in English and willingness to work flexible hours, including weekends and gazette holidays, if necessary
- Knowledge of Microsoft Office and Magento
Pay Scale: 35000 based on experience + commission & incentives.
Candidates will only be contacted if they are shortlisted.
Job Details
Zellbury - Karachi
Zellbury is a unique and edgy one stop solution for you and your family. Featuring a diverse product line for Men, Women, Kids, Home and Sports, Zellbury aims to bring the latest trends in fashion, from the runway directly to your closet to create an unforgettable retail experience for the entire family at great affordable prices!
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