Zeki Expert Solutions is seeking an accomplished and strategic Head of Business Development with 14 years of extensive experience in IT sales, staff augmentation, technology consulting, and project-based solution selling. This pivotal leadership role requires a tech-savvy professional with deep expertise in international business development, enterprise sales, client relationship management, and revenue growth within the IT industry. The ideal candidate will possess exceptional leadership skills, strong business acumen, and outstanding negotiation abilities to build, mentor, and scale a high-performing business development team of 7 members.
The successful candidate will focus on driving international expansion, acquiring enterprise clients, and transforming short-term engagements into long-term strategic partnerships. They will coordinate across departments to align business objectives, leverage their understanding of modern technologies including IT outsourcing, cloud services, AI/ML solutions, and software development lifecycles, and deliver compelling business value propositions. This role demands a results-oriented leader with a strategic mindset committed to sustainable revenue growth and market innovation.
Responsibilities
Develop and implement robust business development strategies to achieve aggressive revenue growth across global markets including North America, Europe, Middle East, and APAC.
Identify and secure new business opportunities in IT services, software development, digital transformation, staff augmentation, and managed services, enhancing Zeki Expert Solutions' market presence.
Build and maintain a strong sales pipeline through strategic networking, comprehensive market intelligence, partnerships, and targeted lead generation initiatives.
Lead comprehensive sales cycles for international clients, managing prospecting, pitching, negotiation, contract closure, and post-sale engagement to maximize client acquisition and satisfaction.
Cultivate and sustain long-term relationships with enterprise-level clients and industry stakeholders to encourage account expansion and recurring business.
Convert project-based relationships into ongoing strategic partnerships by fostering value-driven client engagement and exceptional service delivery.
Build, mentor, and lead a high-performing business development team of 7 professionals, establishing clear KPIs, sales targets, and performance benchmarks to ensure accountability and continuous improvement.
Promote a performance-driven culture emphasizing innovation, collaboration, and growth, while aligning initiatives with technical, delivery, marketing, and executive teams to ensure cohesive organizational success.
Demonstrate a deep understanding of IT outsourcing, staff augmentation, cloud technologies, enterprise applications, emerging technologies, and software development processes to effectively articulate technical solutions to clients.
Participate actively in solution discussions, proposal development, request for proposal responses, and enterprise-level presentations to strengthen competitive positioning.
Develop strategic partnerships and manage complex contract negotiations, conflict resolution, and critical escalations professionally to maintain client satisfaction and retention.
Analyze market trends, competitor activities, and emerging technologies to identify new growth opportunities and adapt business strategies accordingly.
Oversee resource management, KPI formation and implementation, and utilize CRM systems and sales performance analytics to monitor progress and optimize outcomes.
Ensure compliance with international business protocols and uphold high standards in international client handling to reinforce the companys credibility in global domains.
Drive innovation and strategic thinking throughout the business development process to position Zeki Expert Solutions as a trusted and forward-thinking global technology partner.
Zeki Expert Solutions is a software development company based in NSTP, NUST Islamabad We specialize in following areas: - Web Development (ASP.net, Node.js, IoT, E-Commerce) - Desktop Development (.Net framework, Windows Applications) - Mobile Apps development - Digital Marketing Solutions - Business Process Outsourcing - Web Hosting