Senior IT Support Executive

XAPTIVA DIGITAL ( Pvt ) Limited

Karachi , Pakistan

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Posted 2 days ago 128 views Report Job

PKR. 50,000 - 125,000/Month

URGENT HIRING

GOOD ENGLISH SPEAKING ( WORK RELATED) & WRITING, IS A BASIC REQUIREMENT.

We are an IT company, based in Gulistan e Jauhar block 14, near Dar Ul Sehat Hospital, Karachi, growing with fast speed and have 2 to 3 urgent vacancies of Helpdesk Level 1, Level 2 and Level 3 Engineers, who have hands on working experience.

· This requirement is for our clients based outside Pakistan.

· The Job duty timings would be roster based (including night shift) for 9 hours a day, with one day off during the week. Based on clients’ requirements, work hours can be changed, so employee has to accordingly adjust his duty schedule.

· Exposure to world class support processes, salary very attractive, as per market, with lots of other perks.

· Please apply with recent passport size photo with complete address including city, with major landmark near the house also to be mentioned on the CV.

· All major Gazetted Holidays of Pakistan given.

Requirements:

· Graduation is a must.

· Minimum 5 years plus of (real) working experience in supporting IT Systems.

· Good knowledge on trouble shooting and support of MS Windows Systems, Servers- Desktop, WAN/LAN, switches, routers, access points, support tickets handling and network trouble shooting.

· If you have experience in using Connectwise, please do mention.

· Experience on MS Word and little bit of MS Excel is required.

· Experience in supporting Cisco and Fortinet Firewalls, Genesis Contact Center is nice to have.

* This is not a work from home kind of job.

· Excellent Speaking and Written Communication in English language is a must. Please do not apply if you think you cannot talk and write English Language for work related communication.

· People who have not worked in roster-based environment before, need to make up mind, then apply.

Compensation Includes:

· Good Salary as per Market and guaranteed timely disbursement of salary.

· House Rent Allowance

· Mobile Phone bill and Internet Package coverage.

· Travelling Allowance

· Medical Allowance