Posted Sep 07, 2025 499 views
Handle inbound/outbound customer calls, emails, and messages
Resolve complaints, queries, and issues promptly
Maintain customer records and update databases
Process orders, returns, refunds, and payments
Provide product/service information clearly and accurately
Follow up with customers to ensure satisfaction
Escalate unresolved cases to senior staff when required
Achieve KPIs: response time, satisfaction rating, call handling
Work with sales/operations team for smooth service
Maintain a polite, professional, and helpful attitude
Job Details
Wild Flour
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