Posted Apr 15, 2023 211 views
WePay Technologies is one of the emerging company in real estate sector and BPO Industry. We are looking for Customer Service Representative for UK campaign. If you want to be a part of a winning team, WePay Technologies is an excellent place to advance your career.
- You will be responsible for answering customer inquiries via phone, email, chat, or other communication channels.
- You will help customers troubleshoot technical issues with the company's products or services, and escalate issues to appropriate teams when necessary.
- You will process customer orders, including payment processing.
- You will be responsible for addressing customer complaints and resolving issues in a timely and satisfactory manner.
- You will provide customers with information about the company's products and services, including pricing, features, and benefits.
- You will update customer records with accurate and up-to-date information.
- You will work closely with other teams, including sales, marketing, and technical support, to ensure customer satisfaction.
Requirements:
- Excellent communication skills in English, both verbal and written
- Customer support representatives must have strong problem-solving skills to identify and resolve customer issues quickly and effectively.
- Customer support representatives should have a basic understanding of technology and the ability to troubleshoot technical issues.
Perks & Benefits:
- Health Insurance
- EOBI
- Conveyance Allowance
- Paid Leaves
- Referral Bonus
- Performance Bonus
- Free Food
- Late Sitting Dinner
Job Details
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