Posted Jul 03, 2026 358 views
Vivo Pakistan invites highly motivated Intern Maintenance Engineers to join our dynamic maintenance and after-sales service team. This entry-level role is designed for fresh graduates or advanced semester students in Electrical Engineering who are eager to develop foundational technical skills and gain hands-on experience in mobile phone repair. The role emphasizes troubleshooting complex electronic systems under the guidance of experienced engineers, fostering a practical understanding of electrical systems in consumer devices. Interns will learn to communicate effectively with customers, ensuring professional and clear updates throughout the repair process. This position promotes a proactive learning mindset and collaboration within a fast-paced, customer-centric environment without team management responsibilities.
Responsibilities
- Receive mobile phones from customers and distributors, ensuring proper handling and documentation.
- Perform detailed diagnosis and troubleshooting of technical issues in mobile devices, following instructions by senior maintenance engineers.
- Study technical manuals, product specifications, and internal documentation to enhance repair ability and technical knowledge.
- Communicate clearly with customers regarding repair status, expected timelines, and technical solutions to maintain transparency and trust.
- Respond promptly to customer inquiries and effectively resolve concerns related to maintenance services.
- Maintain precise and up-to-date technical documentation of all repair and service activities to support accurate record-keeping and continuous improvement.
- Assist engineering teams by identifying recurring device issues and providing insightful feedback to optimize repair processes.
- Support service consultants during busy periods or in their absence, contributing to uninterrupted customer service experience.
- Collaborate with cross-functional internal teams to uphold high service quality standards and promote process enhancements.
- Execute additional assigned tasks to contribute to overall service operations and team objectives.
Requirements:
- B.S Electrical Engineering Fresh graduates or students enrolled in 4th semester and above can also apply
Vivo Pakistan
vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company's core values, which include Benfen,* user-orientation, design-driven value, continuous learning, and team spirit, vivo has implemented a sustainable development strategy with the vision of developing into a healthier, more sustainable world-class corporation. While bringing together and developing the best local talents to deliver excellence, vivo is supported by a network of R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, and Xi'an, focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, imaging system and other up-and-coming technologies. vivo has also set up an intelligent manufacturing network (including those authorized by vivo), with an annual production capacity of nearly 200 million smartphones. As of now, vivo has branched out its sales network across more than 60 countries and regions and is loved by more than 400 million users worldwide. *"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo's mission to create value for society.
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