Responsibilities:

  • Handle customer inquiries and provide timely and accurate responses via phone, email, or chat.
  • Assist customers with product information, orders, billing inquiries, and issue resolution.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Collaborate with team members to resolve complex customer issues efficiently.
  • Ensure customer satisfaction and retention through excellent service delivery.

Requirements:

  • Proficiency in spoken and written English is essential.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong problem-solving abilities and a proactive mindset.
  • Previous customer service experience is a plus but not required.

Benefits:

  • Opportunity to develop valuable customer support skills.
  • Competitive salary and performance-based incentives.
  • Friendly and collaborative work environment.
  • Career growth and learning opportunities.

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Clifton, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 12, 2024
Posting Date:
May 11, 2024

Callitty Virtual Data Solution

· 1-10 employees - Karachi

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