Business Development Officer

Vaygo is seeking a motivated and dynamic Business Development Officer to join our team, tasked with expanding and managing our network of fleet partners and drivers. This role focuses on onboarding new partners, recruiting and training drivers, and ensuring seamless adoption of the Vaygo platform. The ideal candidate possesses strong communication and negotiation skills and can analyze operational data to drive growth. Managing a team of three people, this position requires leadership abilities to coordinate and scale operations effectively while working closely with various departments including Operations, Customer Support, and Product. The Business Development Officer plays a critical role in developing and executing strategies for market expansion, improving driver acquisition and retention, and maintaining excellent relationships with partners to enhance service delivery and business success.
Responsibilities
In this role, you are responsible for identifying potential fleet partners, negotiating contracts, and successfully onboarding them to the Vaygo platform. You recruit and onboard drivers, providing comprehensive training on the Vaygo Driver App and dashboard to ensure high levels of engagement and performance. Monitoring driver activities and fleet operations, you promptly address any onboarding or operational challenges to maintain smooth workflows. You also track the progress of onboarding initiatives using CRM systems, keeping detailed records to support growth strategies.

You will develop and implement innovative growth strategies to expand active drivers and fleet partnerships through referral programs, incentives, and targeted market expansions. By analyzing market trends and competitor activities, you recommend plans to strengthen Vaygos competitive position. Collaboration with cross-functional teams is essential to enhance the onboarding experience and operational efficiency. Additionally, you generate regular reports that provide insights and recommendations, suggest process improvements, and work actively toward achieving monthly onboarding and activation targets to support the companys vision.