Posted Jun 07, 2024 429 views
We are seeking a proactive and detail-oriented Virtual Assistant to support our team with a variety of administrative and operational tasks. The ideal candidate will be highly organized, possess excellent communication skills, and have the ability to multitask and prioritize in a fast-paced environment. This role requires a self-starter who is comfortable working independently and is adept at using various digital tools and platforms.
Key Responsibilities:
1. Administrative Support:
- Manage and maintain schedules, appointments, and calendars.
- Handle email correspondence, prioritize emails, and draft responses as necessary.
- Conduct research and compile data for reports, presentations, and other projects.
- Customer Support:
- Respond to customer inquiries via email, chat, and phone.
- Resolve customer issues and escalate when necessary.
- Maintain customer databases and records.
2. Project Management:
- Assist in planning and coordinating projects, ensuring deadlines are met.
- Track progress and provide regular updates to the team.
3. Communication:
- Coordinate and schedule meetings, prepare agendas, and take minutes.
- Communicate with internal teams and external partners to ensure smooth operations.
4. Content Management:
- Assist with content creation, editing, and proofreading.
- Manage social media accounts and content calendars.
- Update and maintain the company website and blog.
5. Miscellaneous Tasks:
- Perform other administrative and support duties as assigned.
- Stay up-to-date with new tools and best practices in virtual assistance.
Qualifications:
Education:
- High school diploma or equivalent required.
- Associate’s or Bachelor’s degree in Business Administration or related field preferred.
Experience:
- Proven experience as a Virtual Assistant or relevant role.
- Experience in customer service, administrative support, or project management.
Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Familiarity with online calendars and scheduling tools.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- High level of discretion and confidentiality.
- Familiarity with social media platforms and management tools.
- Knowledge of CRM software
- Basic graphic design skills (e.g., Canva, Adobe Photoshop).
What We Offer:
- Access to ongoing training and development.
- Collaborative and inclusive work environment.
- Opportunities for career growth and advancement
Job Details
V Assist BPO
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