Posted Jul 23, 2024 232 views
- Convert leads for the company through telephonic conversations
- Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
- Update customers about new products
- Be aware of the latest industry trends as a telemarketing executive
- Liaise with the concerned department regarding customer queries and complaints
- Meet weekly/monthly sales targets by developing a marketing strategy as a telemarketing executive
- Gain a deep understanding of the company’s services and educate customers of the same
- Foster strong relationships with existing and potential customers by honing telemarketing executive skills such as listening, empathy and problem-solving
- Comply with the rules and regulations of the company by providing customer support as a telemarketing executive
Job Details
Universal Express
Founded in 1949, Universal Express is one of the oldest Travel Related Services Company in Pakistan which got inducted into the FRG(Fazle Rabbi Group) portfolio in 2006. This acquisition provided the right resource management and infrastructure to Universal Express resulting in a vibrant business philosphy, service additions matched by strong professional practices to bring it as per with today's requirement of our discerning customers.
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