Posted May 17, 2024 435 views
The e-commerce sales candidate will be responsible for driving online Shopify sales and managing customer relationships through various e-commerce platforms. This role involves optimizing sales processes, maintaining product listings, handling customer inquiries, and collaborating with the marketing team to execute sales strategies.
Key Responsibilities:
Platform Management:
- Maintain a thorough understanding of e-commerce platforms (specifically Shopify) and their functionalities.
Sales and Revenue Generation:
- Develop and implement strategies to achieve sales targets.
- Identify opportunities for upselling and cross-selling.
- Monitor and analyze sales performance, making adjustments as needed.
Customer Relationship Management:
- Respond to customer inquiries and resolve issues promptly.
- Maintain a high level of customer satisfaction through effective communication.
- Manage customer feedback and reviews to improve service quality.
Marketing and Promotion:
- Collaborate with the marketing team to plan and execute promotional campaigns.
- Utilize SEO and other digital marketing techniques to drive traffic and improve conversion rates.
- Analyze the effectiveness of marketing campaigns and provide insights for improvement.
Data Analysis and Reporting:
- Track and report on key performance indicators (KPIs) such as sales volume, conversion rates, and customer acquisition costs.
- Use data insights to inform sales strategies and identify areas for growth.
- Prepare regular sales reports for management review.
Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, or a related field.
Experience:
- Minimum of 2-3 years of experience in e-commerce sales or a related role.
Skills:
- Strong understanding of e-commerce platforms like Shopify.
- Excellent English communication and customer service skills.
- Proficient in data analysis and using tools like Google Analytics.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Job Details
United Canada Inc
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