Customer Service Representative

Job Summary:We are seeking a motivated and detail-oriented Customer Service Representative to join our outsourcing team. The ideal candidate will be responsible for providing outstanding support to our U.S. clients, addressing inquiries, and resolving issues efficiently.

QUALITIES:

Fluent in English with a strong command of American English (both written and verbal).
Respond to customer inquiries via phone and chat in a timely and professional manner.
Resolve customer complaints and issues with a focus on first-call resolution.
Flexible to work in U.S. time zones as required.
Proven experience in a customer service role, preferably in an outsourcing environment.

Skills

Fluent in English Communication Skills Client Dealing

Job Details

Industry:

Call Center

Functional Area:

Marketing

Total Positions:

2 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

Male

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

Fresh

Apply Before:

Nov 17, 2024

Posting Date:

Oct 17, 2024

UA Outsourcing Group

Call Center · 1-10 employees - Karachi

We provide Multiple Solutions to Fix all the problems our clients facing. We can grow a business from scratch according to the requirement. UA OUTSOURCING is One the best Outsourcing centers that provides a lot of services that other's don't have from Cold Calling to Appointment Setting. Researching to Locating. Graphic designing to Digital Marketing. We do it all. We are Happy to Help you always. ,