Key Responsibilities:

  • Respond to user support requests in a timely manner and provide high-quality technical support via phone, email, and in person.
  • Troubleshoot and resolve hardware and software issues on desktops, laptops, and peripherals.
  • Install, configure, and maintain operating systems and applications, ensuring compliance with company standards.
  • Assist with the setup and deployment of new hardware and software, including imaging and configuring devices.
  • Monitor and maintain IT inventory, including hardware and software assets.
  • Collaborate with IT teams to implement upgrades, patches, and security measures.
  • Document support processes and solutions in a knowledge base for future reference.
  • Provide training and guidance to end-users on software applications and best practices.
  • Maintain a customer-focused approach while managing multiple support requests.

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 09, 2024
Posting Date:
Nov 08, 2024

T&S Technology Solution & Investment LLC

Business Development · 51-100 employees -

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