Customer Engagement: Make a phone call and welcome customers; answer inquiries and address complaints.
Visa/Passport Guidance: Provide advice on visa and passport requirements.
Travel Research: Research and explore travel destinations, prices, customs, weather, and reviews.
Travel Suggestions: Suggest travel options that best suit clients' needs.
Booking Arrangements: Book tickets, reserve accommodations, and organize rental transportation.
Travel Materials: Inform clients and provide travel materials such as guides, maps, and event programs.
Financial Transactions: Collect deposits and manage payment balances.
Industry Knowledge: Stay updated on the latest industry trends and competitive packages.
Tour Coordination: Arrange and coordinate tours with attention to logistics and quality service.
Relationship Building: Build and maintain strong client relationships for repeat business.