Call Center Agent

Travel Techie

Posted 4 days ago 108 views Report Job

PKR. 35,000 - 70,000/Month

Excellent spoken English is required
Inbound/Outbound Campaign
Minimum Education is Inter.
Telesales experience will help

Office Based Job:

Agents will be responsible for taking flight inquiries of clients over the phone, finding the best possible flight option for their travel with cheap prices, holding flights with the client's name, requesting for Issuing tickets, date changes, flight cancellations, and re-issuance will the responsible of all the agents.
Shift time: Only Afternoon shift (1:30 PM to 10:30 PM)
Having at least 6 months of experience working in a UK-based travel agency.
Freshers will be given 3 weeks of paid training. Only good spoken English is required.

Responsibilities:

1. Agents will be responsible for taking flight inquiries of clients over the phone, finding the best possible flight option for their travel with cheap prices, holding flights with the client's name, requesting for Issuing tickets, date changes, flight cancellations, and re-issuance will the responsibility of all the agents.

2. Collect deposits and balances

3. Use follow-up, and promotional techniques and prepare promotional materials to sell best and client-suited air tickets.

4. Handle unforeseen problems, and multitask travel queries based on urgency and complaints.

5. For Freshers and internees, Spoken English is compulsory. Paid training will be given for 3 weeks and then hired.