Full Job Description

Job Description

  • Service customers over the phone
  • Ensure good customer retention by providing excellent and professional services
  • Monitor social media channels such as Facebook, Twitter, YouTube, and company forums
  • Stay up-to-date with new product and feature launches
  • Provide appropriate solutions and alternatives within the time limits and follow up to ensure proper resolution of complaints by coordinating with related departments
  • Manage inbound calls and handle clients effectively
  • End-to-end follow-up and tracking of customer orders

Required Skills

  • Bachelor’s degree (or relevant experience)
  • Strong team player
  • Extremely organized
  • Strong communication and interpersonal skills
  • Analytical and multitasking skills
  • Capable of exploring and coming up with new ideas
  • Identify the current needs of the client base and communicate the benefits of our marketing solutions as they relate to each need

Job Details

Job Channel:
Total Positions:
10 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
Female
Age:
18 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Sep 17, 2022
Posting Date:
Aug 17, 2022

Travel and Tour Call Center

Travel/Tourism/Transportation · 1-10 employees - Lahore

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