This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted May 06, 2024 175 views
PKR. 30,000 - 80,000/Month
We are seeking enthusiastic and customer-focused individuals to join our team as Call Center Agents. As a Call Center Agent, you will play a crucial role in providing high-quality customer service and support to our clients.
Responsibilities:
- Handle inbound and outbound calls professionally, efficiently, and courteously.
- Provide information about products, services, and promotions to customers.
- Address customer inquiries, resolve issues, and escalate complex cases as needed.
- Ensure accurate and timely entry of customer information into the system.
- Meet or exceed performance goals, including call handling metrics, customer satisfaction, and sales targets.
- Collaborate with team members and other departments to ensure seamless customer experiences.
- Maintain a positive attitude and professionalism in all customer interactions.
Requirements:
- Intermediate or above.
- Previous experience in customer service or call center environment preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in basic computer applications and familiarity with CRM software.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Must be authorized to work in the United States.
Benefits:
- Competitive salary-based plus attractive commissions and bonuses on experience and performance.
- Comprehensive training and ongoing support.
- Opportunities for career advancement and professional development.
- Positive and inclusive work environment with a diverse team.
Job Details
Job Channel:
Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 07, 2024
Posting Date:
May 06, 2024
TM Communications
· 11-50 employees - Lahore
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