Posted Jul 21, 2023 227 views
The Real Techs Private Limited enables organizations of all sizes to manage their marketing needs through SEO, landing pages, PPC, website optimization, social media and web development. We are one stop shop for amazing business consultation.
We’re currently looking for “Customer Success Executive” in our Lahore office. This is a pure prospecting role, heavy outbound calling to prospective clients
Successful candidates must be social, analytical, possess an aptitude for learning and using new software and be able to communicate clearly and effectively. The ideal Customer Success Executive should engage with customers, maximize value, and create strategies to grow our customer base
Responsibilities
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value through upsell.
- Analyse customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Qualifications
- 2 years proven experience in customer success/service/sales or Communications, Bachelors Degree.
- Highly organized and able to multitask.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Preferences
- Experience utilizing CRM systems, and Microsoft office.
- 1+ years of successful revenue-based sales experience.
- Working understanding of data protection technologies.
Why work with us?
- The Real Techs Pvt. Ltd. means collaborating with dedicated professionals with a passion for Sales and technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfils their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Benefits
- Commissions on Sales and Transfers
- Weekly, Monthly & Annually Bonuses
- Food Facility
- Parking Facility
Skills
Job Details
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