In this role, you do not need prior sales experience, allowing individuals new to the sales profession to grow and develop skills in a supportive environment. You will focus on using communication and collaboration tools to efficiently manage enquiries and respond to customer needs promptly and professionally. Attention to detail and the ability to manage multiple enquiries simultaneously are critical for success. Although this position does not involve managing a team, you will play a key role in representing the company to customers and driving revenue growth through effective sales techniques and excellent customer service. This role demands self-motivation, adaptability, and a commitment to meeting set goals in a remote working environment.
Responsibilities

  • Manage and respond promptly to all enquiries received through Facebook Marketplace, ensuring a high level of customer service.
  • Generate and qualify sales leads by engaging potential customers through online communication channels.
  • Maintain accurate records of customer interactions and sales activity using communication and collaboration tools.
  • Follow up with prospects to provide additional information, answer questions, and guide them from enquiry to sale completion.
  • Work independently from a remote location, effectively managing time and prioritizing tasks to meet sales targets.
  • Participate actively in all training sessions and apply learned skills to enhance sales performance.
  • Communicate clearly and professionally in English with customers to foster trust and build lasting relationships.
  • Track and report weekly sales activity and results to the management team, suggesting improvements when necessary.
  • Adhere to company policies and procedures, ensuring all sales practices maintain compliance with relevant guidelines.
  • Leverage performance incentives and commissions opportunities by maximizing completed sales.
  • Adapt communication style to different customer needs and scenarios to optimize engagement and conversion rate.
  • Collaborate with internal teams as needed to resolve customer issues and improve the sales process.
  • Continuously update knowledge of company products and marketplace trends to respond effectively to customer inquiries.
  • Maintain confidentiality of customer information and handle all enquiries with professionalism and discretion.

Job Details

Total Positions:
1 Post
Job Shift:
Remote
Job Type:
Gender:
No Preference
Minimum Experience:
Fresh
Apply Before:
Aug 30, 2026
Posting Date:
Jul 29, 2026

The Panel and Craft Co

- Greater London

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