Posted Jun 10, 2024 181 views Report Job
We are seeking a motivated and customer-oriented Call Centre Representative to join our dynamic team.
The ideal candidate will be responsible for handling a high volume of outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. This role requires excellent communication skills, patience, and a positive attitude.
Responsibilities
- Answer inbound calls and respond to customer inquiries professionally and courteously.
- Make outbound calls to customers to provide information, follow up on inquiries, or conduct surveys.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Maintain a high level of customer satisfaction by ensuring all interactions are positive and effective.
Job Details
The Nexus Solutions
.
What is your Competitive Advantage?
Similar Job Titles
Customer Sales Representative
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Muzammil Baig
Digital Marketing Manager
IT Services Group
