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Posted Sep 19, 2018 6 views
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Age:
25 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Administration / Marketing / Management
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (Motivated and passion to work.)
Apply Before:
Oct 20, 2018
Posting Date:
Sep 19, 2018
The ISIC Group of Companies
Call Center · 11-50 employees - Lahore
hiring and consulting for bpo industr
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