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Front Desk Officer

We are looking for a Front Desk Officer, in this role, you should be an excellent communicator who can stay positive, you should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

DUTIES & RESPONSIBILITIES

Greet and check-in guests.
Manage facility tours, track walk-ins, scheduled tours and send confirmation emails
Anticipate client needs over the visit and build rapport with customers
Provide guests with information about amenities, area and venues and promote services
Assist the Community Associate in on-boarding new clients
Record guest’s information and their requirement in the CRM
Prepare presentations and content to share with guests
Any other tasks associated with fulfilling your role effectively

Hiring Criteria

Proven experience as concierge; experience in customer service or relevant role is an advantage
Proficiency in English; multilingual is strongly preferred
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
Degree in hotel management or relevant field will be a plus.

Skills

Front Desk Handling Oral Communication Skills Database Management

Job Details

Industry:

Services

Functional Area:

Secretarial, Clerical & Front Office

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

Fresh

Apply Before:

Jul 30, 2022

Posting Date:

Jun 29, 2022

The Hive

Services · 1-10 employees - Islamabad

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