We are looking for a Customer Service Representative As a Customer Service Representative at The Digital Penguin, you will play a vital role in ensuring our customers have a positive and satisfying experience with our services.
You will be responsible for addressing customer inquiries, resolving issues, and providing excellent service through various communication channels. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering exceptional customer support.
Key Responsibilities:
Customer Interaction:
Issue Resolution:
Product Knowledge:
Communication:
Customer Feedback:
Administrative Tasks:
Problem-Solving:
Qualifications:
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