Telesales Officer

Confidential

Islamabad , Pakistan

Apply Now

Posted Aug 07, 2026 230 views Report Job

PKR. 50,000 - 50,000/Month

The Telesales Officer role involves actively engaging potential customers through telephone communications to engage shopkeepers/customers with respect to grocery products. This is not a call center job, this position requires proficient use of customer relationship management techniques, persuasive sales pitches, and effective call closing methods. The successful candidate will handle a high volume of outbound calls, maintaining professionalism and enhancing customer satisfaction throughout each interaction. With a focus on meeting sales targets, the Telesales Officer must demonstrate a strong command of the English language and possess a resilient, positive attitude to thrive in a dynamic sales environment.

Responsibilities

Make outbound telesales calls to potential and existing customers to promote products or services and achieve sales targets.
Develop and deliver compelling sales pitches tailored to customer needs and preferences.
Manage customer inquiries and objections professionally to ensure positive engagement and closure.
Maintain high call volume while keeping quality and effectiveness of communication intact.
Follow up on leads generated through marketing campaigns and referrals to convert prospects into customers.
Report daily and weekly sales performance and progress toward targets to the supervisor.
Explain product range, pricing tiers, and current offers to potential and existing customers.
Handle inbound inquiries and convert them into confirmed orders.
Build and maintain strong customer relationships for repeat business and long-term customer satisfaction.
Adhere to company policies, legal standards, and ethical sales practices during all interactions.
Demonstrate a positive and resilient attitude to handle rejection and remain motivated under pressure.
Participate in training sessions and performance feedback discussions to improve sales techniques and skills.