Telecom Call Center Executives

We are looking for experienced professionals with a solid background in the telecom industry to join our team on a full-time basis. This role requires working night shifts, either from 7:00 PM to 4:30 AM or 8:00 PM to 5:30 AM, at our on-site location. Candidates must have prior telecom experience, which is essential for consideration. The position offers a competitive monthly salary between PKR 50,000 and 60,000, along with performance-based incentives. Additionally, there are opportunities for career growth within a professional and supportive work environment.

Key Responsibilities
- Handle customer interactions with professionalism, ensuring clear and effective communication.
- Manage calls and inquiries related to telecom services, maintaining high levels of customer satisfaction.
- Consistently meet or exceed individual and team performance targets.
- Maintain a confident and professional demeanor while working night shifts.

Required Qualifications
- Proven experience in the telecom industry is mandatory; candidates without relevant telecom experience will not be considered.
- Previous work experience with a telecom company or campaign is highly preferred.
- Strong verbal and written English communication skills.
- Ability to confidently manage customer interactions and resolve issues efficiently.
- A target-oriented mindset combined with a professional attitude.
- Willingness and ability to work the specified night shifts.

Preferred Qualifications and Benefits
- Experience specifically within telecom campaigns or companies is an advantage.
- Competitive salary range of PKR 50,000 to 60,000 per month, supplemented by performance-based incentives.
- A professional and supportive work environment that encourages skill development and career advancement.
- Opportunities to grow and advance within the telecom sector.

Candidates who possess the required telecom experience and are interested in this opportunity are encouraged to apply. This is an on-site position requiring commitment to the designated night shift hours. Only applicants with relevant telecom industry experience will be considered for this role.