Virtual Assistant (Shopify E-Commerce)

Tecmyer

Multiple Cities, Pakistan

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Posted Jul 23, 2026 115 views Report Job

PKR. 70,000 - 70,000/Month

Tecmyer is looking for a highly organized and proactive Virtual Assistant to manage their Shopify e-commerce store in a full-time remote capacity. This role requires an individual with at least two years of proven experience in Shopify platform management, capable of independently overseeing day-to-day store operations, including product management, order processing, customer service, inventory control, and marketing activities tailored to the Australian market. The ideal candidate demonstrates strong attention to detail, self-motivation, and excellent communication skills in English to ensure effective interaction with customers and timely resolution of inquiries. This position demands a versatile individual who can optimize product listings, maintain website accuracy, and support promotional efforts by creating discount codes and bundles. The Virtual Assistant will also coordinate with suppliers and shipping partners to ensure smooth order fulfillment and inventory levels. While this role does not involve team management, it requires the ability to work efficiently under minimal supervision, troubleshoot basic Shopify issues, and collaborate closely with management to enhance store performance and customer satisfaction.
Responsibilities

Manage all aspects of the Shopify store, including updating product listings, pricing, collections, and descriptions to ensure accuracy and appeal.
Process and monitor customer orders promptly, handling refunds, exchanges, and returns to maintain high customer satisfaction.
Respond to customer inquiries through email, live chat, and social media platforms with professionalism and clarity.
Monitor inventory levels actively and coordinate with suppliers and shipping partners to avoid stock shortages and delays.
Create and manage discount codes, product bundles, and promotions to boost sales and customer engagement.
Maintain the Shopify admin panel and troubleshoot basic platform issues to ensure seamless store functionality.
Generate detailed sales and inventory reports to provide insights and support data-driven decision-making.
Collaborate with management to implement strategies for improving store performance and enhancing the overall customer experience.
Optimize product listings for search engines and user experience, incorporating SEO best practices where applicable.
Manage email marketing campaigns to engage customers and drive repeat sales.
Ensure a professional and organized remote work environment to meet deadlines and work efficiently.
Stay informed about e-commerce trends and best practices to keep the store competitive in the Australian market.