We are seeking a motivated and results-oriented Call Center agents to join our dynamic team. As a Telemarketing Representative, you will be responsible for generating business leads through cold calls, customer communication & providing information about our services. You will also be responsible for customer communication, logging calls details and activities, and properly categorizing each lead.
Responsibilities:
Generate leads through cold calling, outbound calling, and lead generation
Qualify leads and determine if they are a good fit for our products or services
Set appointments for sales representatives to follow up with qualified leads
Log call details and activities, including lead information, call outcomes, and next steps
Properly categorize each lead based on their potential value and interest
Maintain accurate records of all sales activities
Stay up-to-date on company products and services
Participate in sales training and development opportunities
Requirements :
Proficient in English Communication (American Accent)
IGCSE or A Level/ High school diploma (English Medium) or equivalent
1-2 years of experience in call centers/ telemarketing or sales
Excellent communication and interpersonal skills
Strong verbal and written skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite or Google Doc/ Sheet etc..
Ability to multi-task and manage multiple priorities
Benefits:
Competitive salary and benefits package
Opportunity to earn bonuses and commissions (depending on performance)
Paid training and development opportunities
Chance to work in a fast-paced and dynamic environment
Job Type: Full-time/ Part-time
Language:
Fluent in English (American accent) (Must Have)